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Evidence Guide: MSS402001 - Apply competitive systems and practices

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

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MSS402001 - Apply competitive systems and practices

What evidence can you provide to prove your understanding of each of the following citeria?

Identify own place in the value chain

  1. Identify customers relevant to own work and their needs/requirements.
  2. Identify suppliers for own work.
  3. Identify value contributions along the chain.
  4. Identify and recommend methods of increasing own contribution to the value chain.
Identify customers relevant to own work and their needs/requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify suppliers for own work.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify value contributions along the chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and recommend methods of increasing own contribution to the value chain.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Improve the product and process value

  1. Identify customer features/benefits in the product and process.
  2. Identify aspects of product and process which contribute to customer features/benefits.
  3. Identify aspects of product and process which do not contribute to customer benefits/features.
  4. Recommend methods of reducing waste and increasing features/benefits.
Identify customer features/benefits in the product and process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify aspects of product and process which contribute to customer features/benefits.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify aspects of product and process which do not contribute to customer benefits/features.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Recommend methods of reducing waste and increasing features/benefits.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use competitive systems and practices

  1. Identify competitive systems and practices used in organisation and own work area.
  2. Apply practices appropriate for the job or process.
  3. Monitor the job/process and make adjustments to improve it in accordance with procedures.
  4. Identify own skill requirements and seek skill development, if required.
Identify competitive systems and practices used in organisation and own work area.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Apply practices appropriate for the job or process.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor the job/process and make adjustments to improve it in accordance with procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify own skill requirements and seek skill development, if required.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify own place in the value chain

1.1

Identify customers relevant to own work and their needs/requirements.

1.2

Identify suppliers for own work.

1.3

Identify value contributions along the chain.

1.4

Identify and recommend methods of increasing own contribution to the value chain.

2

Improve the product and process value

2.1

Identify customer features/benefits in the product and process.

2.2

Identify aspects of product and process which contribute to customer features/benefits.

2.3

Identify aspects of product and process which do not contribute to customer benefits/features.

2.4

Recommend methods of reducing waste and increasing features/benefits.

3

Use competitive systems and practices

3.1

Identify competitive systems and practices used in organisation and own work area.

3.2

Apply practices appropriate for the job or process.

3.3

Monitor the job/process and make adjustments to improve it in accordance with procedures.

3.4

Identify own skill requirements and seek skill development, if required.

Required Skills and Knowledge

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Identify own place in the value chain

1.1

Identify customers relevant to own work and their needs/requirements.

1.2

Identify suppliers for own work.

1.3

Identify value contributions along the chain.

1.4

Identify and recommend methods of increasing own contribution to the value chain.

2

Improve the product and process value

2.1

Identify customer features/benefits in the product and process.

2.2

Identify aspects of product and process which contribute to customer features/benefits.

2.3

Identify aspects of product and process which do not contribute to customer benefits/features.

2.4

Recommend methods of reducing waste and increasing features/benefits.

3

Use competitive systems and practices

3.1

Identify competitive systems and practices used in organisation and own work area.

3.2

Apply practices appropriate for the job or process.

3.3

Monitor the job/process and make adjustments to improve it in accordance with procedures.

3.4

Identify own skill requirements and seek skill development, if required.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability to always apply competitive systems and practices to their own job to:

identify own place in the value chain relevant to their job

use competitive systems and practices tools and thinking

recommend improvements in product and/or process.

Must provide evidence that demonstrates knowledge relevant to their job role sufficient to fulfil their job role under routine only supervision, including:

customer requirements and their role in fulfilling them

the value chain for products they make and their place in it

identification of muda (waste) and its reduction.

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

Customers include one or more of:

internal or external customers and should be sufficiently close to the individual’s work as to be easily identifiable

final customers used as the basis for the identification of value and waste.

Suppliers include one or more of:

internal suppliers

external suppliers sufficiently close to the individual’s work as to be easily identifiable.

Procedures (written, verbal, visual, computer based, etc.) include one or more of:

work instructions

standard operating procedures (SOPs)

safe work method statements

formulas/recipes

batch sheets

temporary instructions

any similar instructions provided for the smooth running of the plant.